VoIP Solutions

Vanquish Digital's VoIP solutions can provide a hosted solution to meet the specific needs of existing Telco's, cable operators or start ups. Every service provider has different ideas, products, billing methods, web integration etc. Vanquish Digital's VoIP solutions has a flexible turn key solution that can meet these needs.

The central billing, database, and SIP proxy system (SoftSwitch) resides in a central location. This architecture centrally authenticates each call, providing real time call control and tear down for pre paid accounts.

The network design provides for a high level of redundancy and is fully scalable permitting additional capacity to be added to the existing cities at any time and new cites / interconnection points to other carriers be added.

The solution will comprise the following components:

Billing - Administration
Vanquish Digital's VoIP Billing system has been customized to meet the needs of VoIP service providers and tightly integrates with the SIP proxy and other applications.

The billing feature supports wholesale, agent, prepaid and post paid accounts. Web integration provides customer self help account access and Customer Service Representative information.

Media Gateways
The media gateways will support up to 4 X E1 or T1 PRI spans. As these gateways have components of the primary SoftSwitch, the software applications will add intelligence to overcome faults in other parts of a distributed network.

The primary purpose if to convert the E1 interconnect circuits to the PTT / carrier to the E1 PRI format used by the media gateways. Additional software layers and features developed by Vanquish Digital's VoIP solutions are added for each application. This is proven software used in many large scale applications. The additional layers of software provide the interface to the billing server, other interfaces and administrators. Separate gateways are supplied for Voice Mail and Unified Messaging applications.

Optional Modules
This product has a comprehensive suite of optional modules and features that facilitate a fully integrated and automated service.

Additional application modules provide integration between telephone number management, CPE auto provisioning, logistics, credit card processing, customer service and Unified Messaging applications. Available features can be crafted to provide a custom solution for each carrier customer using the applicable features. Customer implementations include full training and documentation of all components.

Provisioning Server
The provisioning server permits the remote programming of MTA's. When an MTA is sold to a customer or installed the only information required is the MAC address or electronic serial number. This is associated in the provisioning server with the customer account, telephone number(s) allocated and the ID, user name, and password to identify this customer device on the network.

When the device is first connected, the user data is downloaded and it is redirected to the network ready to make and receive calls. Subsequent firmware updates and programming changes are also automated.

Telephone Number Allocation
This application provides a database to store the inventory of all available telephone numbers. It provides the pool of numbers to be allocated when a web application, store or customer service rep opens a new account or needs to change a number. The selected area codes / numbers or automatically allocated numbers are then linked to the customer account and made available for billing account identification, customer equipment and network provisioning. This application is fully integrates with the web application.

Web Interface
The web interface provides an automated sign up process for customers to choose a plan, equipment, telephone number, make payment and activate the account. A service provider can apply their customized skin and site. Existing customers can log in and change account information, view charges and purchase new services. A more comprehensive administration section permits Customer Service Representative to access account information.

SMTP Email Gateway
The email gateway permits the system to:

• Confirm account establishment information and passwords to a customer
• Send low balance reminders
• Receipt payments
• Send statements
• Promote new products and promotions

Inventory and Logistics
This module maintains a record of all stocked products including their serial numbers and MAC addresses. It provides tracking information when products are shipped and matches each device to the customer account for the provisioning server and Customer Service.

Customer Premise Equipment
Any SIP compliant gateway or software phone can be used to access the SIP Proxy. Some feature availability and functionality will depend on the device being used and its support of the features. The Softswitch supports additional features unique to the MTA distributed by Vanquish Digital's VoIP solutions.